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The Basic Information Systems infrastructure appreciation program

This part of the course has been developed to meet the needs of individuals planning to build careers within Testing and Quality assurance but who have insufficient knowledge of computing and the internet.

Today's business is increasingly computer-driven, and this new marriage of business and information technology has brought to light the need for Testers to arm themselves with extensive knowledge of particular computing tools.

This module will cover the key concepts of computing and the internet, its practical applications and their use in the business world.

It is designed to supplement current basic IT skills and expose our delegates to a number of real applications such as online banking and information retrieval to allow delegates to truly interact with the Internet.

The Microsoft family operating system empowers organisations to build robust and reliable enterprise infrastructure on which majority of their business rests.

It provides delegates with a full appreciation of the windows enviorment and its interopeerability with other widely used operating systems.

This course provides the essential foundations for any form of Testing.

These individuals require a great amount of knowledge covering a wide spectrum of today's information platform.

The objective of this course is to ensure that our delegates leave with  full understanding of the following:

Basic concepts and terminology

  • Defining a PC local area network
  • Sharing resources, applications and data
  • Differentiating between LANs, MANs and WANs
  • Outlook
  • Share folders\drives
  • Mapping drives
  • Basic troubleshooting
  • Password resets

Computer Hardware

  • Desktops
  • Laptops
  • Servers
  • Mainframes
  • Printers
  • Racks
  • Cables (UTP and Fibre)

Network hardware

  • Media: twisted pair, coax, optical fibre
  • Topology: star, bus, ring and tree
  • Network interface cards and media access
  • Wireless LAN
  • What is a router
  • What is a switch

Network software

  • Network operating systems
  • Client/server computing
  • LAN Hardware
    Hardware components
  • Network adapter cards
  • EIA-568
  • IEEE 802 standards

Operating Systems Overview

  • Microsoft Windows 2000
  • Microsoft Windows 2003
  • Microsoft Windows 2000 workstation
  • Microsoft Windows XP
  • UNIX
  • Linux
  • Microsoft office suite

Websites

  • What is a website?
  • How is a website built
  • Introduction to web design
  • Web development tools
  • Website platforms
  • How do you map a drive
  • What is Data migration
  • What is dot.net

UNIX/Linux

  • The UNIX operating system
  • Overview of UNIX architecture
  • Comparing different implementations of UNIX and Linux
  • UNIX networking and services
 
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